Team

22 people. No call centers. No outsourcing.

All US-based, mostly in Louisiana. Field engineers circuit-ride to client sites; helpdesk runs out of Baton Rouge.

Leadership

Marcus Thibodaux

President & Founder

MBA, formerly Verizon Business. Founded GSG in 2014. Drives strategy and client relationships.

Tasha Wright, CISSP

Chief Security Officer

14 years incident response experience. Leads cyber practice and CMMC readiness program.

Antoine Dugas

Director, Service Operations

NOC operations and helpdesk performance. Sets ticket SLAs and escalation paths.

Lacey Comeaux, PMP

Director, vCIO Practice

Owns the vCIO engagement model. Conducts quarterly business reviews across the client base.

Justin Naquin

Director, Engineering

Backbone of our infrastructure team. Architects multi-tenant cloud and backup environments.

Engineering & helpdesk

Kevin Trahan (Sr Tech) · Mary Boudreaux (Sr Tech) · Jose Hernandez (Tech II) · David Naquin (Helpdesk) · + 5 more engineers across our three offices.

NOC runs 24/7 from Baton Rouge. After-hours pages route through a PagerDuty rotation across senior techs.